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Privacy Policy

Your privacy is important to us. This policy explains how Greenville Color Queen collects, uses, and protects your personal information when you use our website or services.

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Information We Collect

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We collect information you provide directly to us. This may include:

  • Personal details such as your name, email address, phone number, and physical address when you book a service or contact us.

  • Payment information to process transactions. This data is handled securely by a third-party payment processor and we do not store your full payment details.

  • Information related to our services, such as photos you share for color analysis or notes we take during a consultation. This is used solely to provide and improve our services to you.

 

We may also collect some information automatically when you visit our site, such as your IP address, browser type, and pages you viewed. We use this data to analyze website traffic and improve our site's performance.

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How We Use Your Information

 

We use your information to:

  • Provide the services you've requested, including scheduling appointments and conducting consultations.

  • Process payments and send you invoices or receipts.

  • Communicate with you about your appointments, services, or special offers.

  • Improve our website and services by understanding how our clients use them.

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Sharing Your Information

 

We do not sell, rent, or trade your personal information with third parties. We will only share your information in the following situations:

  • With your consent. For example, with your permission, we might share a before-and-after photo on our social media to showcase our work.

  • With service providers who help us run our business, such as our booking platform or payment processor. These partners are required to protect your information and can only use it for the purposes we've outlined.

  • If required by law to comply with a legal process or government request.​

 

Your Choices

 

You have the right to:

  • Access your information by requesting a copy of the data we have about you.

  • Correct or update any inaccurate information we hold.

  • Request that we delete your personal data, subject to legal and business requirements.

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Data Security

 

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is ever completely secure, and we cannot guarantee absolute data security.

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Changes to This Policy

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We may update this privacy policy from time to time. We will post any changes on this page, and the updated policy will take effect once it is posted.

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If you have any questions about this privacy policy, please contact us.

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